State Farm® Insurance Agent Heath Roberts
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lillie Gibson
February 26, 2026
"I set up my policy with Joelene! She is super sweet, knowledgeable and extremely helpful. She got me set up quickly and made sure I understood everything and that I was comfortable, she even saved me more than I was expecting to! She truly helped relieve so much stress! I can tell she cares about customers ❤️"
"Bingo!!! She did it again she's always saving people money. We thank you for your support. "
Kevin Spence
February 23, 2026
"Brandy was amazing! She got an incredible quote and made it all happen the day I went to buy my car. She also got me life insurance, and insurance for two cars that ended up costing less all together than I was paying for one single car with another carrier. Truly couldn’t have been a better experience! I recommend asking for Brandy when you call them!"
"Hello Kevin. Brandy has been with us for a long time now and is really good at finding all the discounts. "
Crissy Luna
February 23, 2026
"Jolene is the best! Took care of me on a Sunday evening!! Over texts! Cheaper than the insurance company we’ve had for like 10 yrs!!"
"Pretty amazing. She's a go-getter and really cares about getting customers taken care of when it's convenient for them. That's why she's working on Sunday to help get you taken care of be sure to let your friends know."
Stephanie Manwarin
February 22, 2026
"Easy process. Friendly people. Saved us half of what we were paying."
"Stephanie that is amazing glad to hear. A lot of people think State Farm is too high but the facts are we are really saving people in the river valley a lot of money. If you know of anyone that you care about that you would love to save them some money be sure to give them our direct phone number 479-452-4088"
Allen Kamal
February 20, 2026
"Out standing customer service."
"Thank u so much Allen"
Demetrice Eseco
February 17, 2026
"Ms Daniella was very friendly and helpful and she got me the Covid needed"
"You Rock Demetrice. Thank you so much for the five star review. We don't take it lightly when people trust in US."
Sally Sheridan
February 16, 2026
"Brandy was very nice, very informative. was great ladie to talk to . . Save me some money on my car and home . I recommend State farm ."
"Sally, we thank you for taking the time for the review. Brandy is absolutely amazing be sure to tell your friends and family what she was able to do for you."
Grape_Juice !
February 13, 2026
"Joelene was very nice and friendly, explained everything very well."
"Thank you for the review. "
Glenn Cameron
February 13, 2026
"I was at my wits end trying to find good affordable insurance. My provider was just raising their rates year after year until I got my fill. Thats where Daniel Echevarria comes in. Daniel was very professional and knew he could help me with my insurance needs. Within 1 day he had beaten the prices of my old insurance by alot. The customer service I received was very relaxed yet confident, which I appreciated. I'm sure I've found my new insurance provider. Thanks again Daniel!"
"We are sooooo thankful you gave us an opportunity. We take great pride in saving people money while providing them the best coverage possible. Thank you for allowing us to protect your most valuable assets"
Jason Delgado jr
February 10, 2026
"Joelene was amazing stayed after hours to get the job done !! Def recommend!!"
"Jason, Im telling you Joelene is amazing. If you get her to get youba quote you got good coverage. She is so busy taking care of so many people you did good if you got her to help you save. Thank you "
Jose Alvarez
February 6, 2026
"Daniela was awesome ! Made it easy and quick!"
"Thank you Jose. "
Rissa Lay
January 28, 2026
"Jolene is AMAZING. That woman needs a raise! She’s friendly, honest, and made switching insurance companies easy."
"Nissan, thank you for taking to to brag on her. She is amazing at finding all the discounts. "
Joseph Alvarado
January 27, 2026
"Amazing service and Joelene got me an amazing quote! Super sweet agent and went out of her way to help me get a good rate, thanks Joelene!"
"Thank you Joseph. "
Matt
January 27, 2026
"Spoken with Joelene, and she was quick to answer all my questions. Communication was flawless and provided exceptional help in savings for auto and renters insurance!"
"Thank you Matt"
Jessica Cash
January 22, 2026
"Daniela was amazing and very personable! The experience was seamless and extremely easy. I appreciate the savings and the bundled insurance so much!"
"Hello Jessica, Daniela is why we are the best Insurance office in Fort Smith and Van Buren. We appreciate you taking the time to tell us about it. Remember to tell you friend that you saved so much money with Heath Roberts office as not all insurance companies are thr same. "
sandra rodgers
January 20, 2026
"LOVE THIS OFFICE! The most helpful every time I’ve needed help with my policies. :) always cheerful and makes everything easy on me!!"
"Thank you so much Sandra we love to hear this."
Daniela Devora
January 18, 2026
"I joined my policy for my new vehicle last month. I had Jolene that took care of my vehicle insurance and Brandy that took care of the life insurance. I have called the office multiple times and the receptionist have said I would get a call back.. it’s been a week. If this was an emergency it should not be a week until my insurance agency contacts me. Before I got my insurance they were trying to get me to join with State Farm and texting/calling when I had questions. After I joined, the customer service has been terrible. I’m very disappointed."
"Daniela, I want to first apologize for your inconvenience the agent you keep wanting to talk to unfortunately had an unexpected death in the family and took a few days off to handle some business. I know that is not important to you as you have some questions to you need answered. But I wanted to let you know. If you would like I can handle your questions tomorrow morning or I can move your policy elsewhere. So for your inconvenience. Heath"
Alexx10
January 13, 2026
"Morgan is an outstanding insurance agent. She’s knowledgeable, patient, and genuinely cares about making sure you understand your coverage. She took the time to answer all my questions and helped me find the best policy for my needs without any pressure. Highly recommend Morgan to anyone looking for reliable and trustworthy insurance help."
"Morgan is a money-saving machine. If you need absolutely the best coverage at the cheapest rate she's your go-to"
Sharon Parris
January 9, 2026
"Daniel was absolutely wonderful to deal with. He explained everything professionally and had no problem answering my many questions. Daniel was able to get me much better coverage AND a life insurance policy for less than I was paying my prior company for just home and auto. Highly recommend!!"
"Thank you Sharon. Daniel is one of the Sr. team members and loves to help. "
Denise Otwell
January 9, 2026
"Great experience switching both my auto and homeowners insurance. The process was smooth, easy, and stress-free. Morgan took the time to explain my options and helped me find better coverage at a great rate. Highly recommend for anyone looking for excellent service!"
"Morgan loves to help people save that money. "
Micaela Loredo
January 5, 2026
"Daniela Sanchez helped me with my life and auto insurance. She is very kind and answered all my questions. I am very happy. She speaks Spanish and English and is very friendly and responsible in her work. She is exceptionally good at what she does."
"Thank you. Daniela has been with us for a long time and knows all the discounts! Definitely tell your friends about her."
Jeff Pentecost
January 4, 2026
"Great experience working with Joelene for my auto and home insurance! Recommending her to everyone i know. Came into the office and everyone there made me feel comfortable and well taken care of. Great office and nothing like other state farm offices in Fort Smith. This is the one!"
"She is a Rock Star. Thank you Jeff"
Samantha McDonald
January 2, 2026
"Joelene has been absolutely wonderful! She’s been very quick to respond when I have questions or concerns and she definitely got me the best deal when purchasing our home! I would recommend her to anyone!"
"She is amazing "
John
January 2, 2026
"Jolene did well. Kept ins cost down. Which is good for me"
"Thank k you for the kind words "
Emma Marsh
January 2, 2026
"Jolene was phenomenal. I was incredibly stressed finding coverage on two vehicles and in about 15 minutes she saved the day! Can’t thank her enough!"
"You need to ask for her every time. Tell your friends that you love to give her a call to help them also. We'll even if you don't love them tell them to call her. LoL"