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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Marteze Barnes

December 8, 2025

5  out of  5
rating by Marteze Barnes
"Great experience got me coverage in less than 30 minutes 22 minutes to be exact !!"
We responded:
"Thank you. "
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Joshua Declan

December 5, 2025

5  out of  5
rating by Joshua Declan
"Absolutely phenomenal!! This office goes above and beyond. Between Daniel, Cynthia and Heath. They kicked butt and took names. I've gotten other quotes from other state farm offices and they didn't offer me anything but my car. At Heath's office i was able to insure my personal vehicles, house, boats, motorcycle, business insurance, my business vehicles, life insurance not just for my family but my work family as well. I was also able to do retirement planning and I had no idea state farm did that! ONE STOP SHOP AT HEATH ROBERTS STATE FARM. Go see them you wont regret it. The best part of it? I got more and saved Sooooooooooo much money!"
We responded:
"Thank you "
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Mi Cowlan

December 5, 2025

5  out of  5
rating by Mi Cowlan
"By far the best insurance company we have dealt with over the past few years. They are prompt and very helpful!"
We responded:
"Thank you "
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ebony prince

December 5, 2025

5  out of  5
rating by ebony prince
"Super friendly, helpful, and knowledgeable staff that works quickly and efficiently every time we need them!! Our agent Brittany Melton is the absolute best!!!!"
We responded:
"Thank you Enony!"
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SHAWN B.

December 5, 2025

5  out of  5
rating by SHAWN B.
"Very helpful and knowledgeable!"
We responded:
"Thank you "
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Joseph Melton

December 4, 2025

5  out of  5
rating by Joseph Melton
"World class people here!"
We responded:
"Thank you Joseph "
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Hannah White

December 4, 2025

5  out of  5
rating by Hannah White
"This office is the best! You can tell they really care about their clients."
We responded:
"We do what we can to go above and beyond "
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Leigh Smith

December 3, 2025

5  out of  5
rating by Leigh Smith
"Very friendly and helpful"
We responded:
"Thank you so much Leigh for the 5*"
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Jared Melton

December 3, 2025

5  out of  5
rating by Jared Melton
"Britt is the best!"
We responded:
"Thank you Jared"
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Christen Krumm

December 3, 2025

5  out of  5
rating by Christen Krumm
"Love working with Brittney!"
We responded:
"She is amazing and sets the standard when it comes to customer service. "
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Andy Krumm

December 2, 2025

5  out of  5
rating by Andy Krumm
"Best. Insurance Agent. Ever!"
We responded:
"We appreciate the 5 * "
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Destiney Buchanan

November 25, 2025

5  out of  5
rating by Destiney Buchanan
"If you’re in the market for new insurance, or want to switch I highly recommend Heath Roberts! Joelene went above and beyond to ensure my family was able to save some money and was very responsive and answered all my questions 🫶🏽"
We responded:
"Amazing Amazing Amazing "
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Brayden Hayden

November 13, 2025

5  out of  5
rating by Brayden Hayden
"Jolene was more than a great help. She really breaks it down so you can understand she could be the reason State Farm is the place to get your insurance"
We responded:
"Brayden, thank you for the kind words she has been phenomenal if you know anybody else that would like to save some money be sure to let them know about her."
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Jemyah Edwards

November 6, 2025

5  out of  5
rating by Jemyah Edwards
"Jolene was amazing to work with! She explained everything in great detail and was super friendly. 10/10 would recommend!"
We responded:
"Thank you so much for the time today to go over all your needs. Saving money is fun, investing that money ans have it make money for you is amazing. "
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Bj James

October 28, 2025

5  out of  5
rating by Bj James
"From one Jo-Jo to another, thank you Jo-Jo (Joelene Gambichler) for saving me on both Auto and Homeowners Insurance. I’m usually not one to change things up but after seeing so many people comment on the savings that you were able to give them I thought I would take a chance and I’m glad I did. If anyone wants to save money on insurance check with Jo-Jo she will do you right!!"
We responded:
"She is the master at finding all the discounts to put money back in your pocket!"
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Marissa Riley

October 24, 2025

5  out of  5
rating by Marissa Riley
"Daniela was very informative and helpful. Made the process quick and easy!"
We responded:
"Daniela is a jewel and treats the policy holders just the way she would want it. "
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Oliver Rico

October 20, 2025

5  out of  5
rating by Oliver Rico
"Working with Heath as my financial advisor has been one of the best decisions I’ve ever made for my financial future. His strategic approach, market insight, and ability to time opportunities have delivered exceptional results — my portfolio has grown by over 32.7% in just one year. He takes the time to understand my goals, communicates clearly, and executes with confidence. It’s rare to find someone who combines professionalism with such a strong track record of performance. If you’re serious about building wealth and want an advisor who delivers measurable results, I highly recommend him. He doesn’t just talk about building wealth — he makes it happen. I walked in with goals, and now I have results that speak for themselves. If you want someone who’s not afraid to play offense with your money and win big, you’ve found the right person. 💰💪 Heath my man, thanks brotha"
We responded:
"Oliver, you the man."
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James Matthew Boley

October 17, 2025

5  out of  5
rating by James Matthew Boley
"I am so thankful for Joelene because she helped me save quite a bit on my car insurance. She is an asset toState Farm and she is very friendly and knowledgeable!!! Joelene is amazing and I recommend you talk to her because she has a passion to help people and that is very rare."
We responded:
"Thank you so much for sharing your experience! We’re thrilled to hear Joelene was able to help you save and that you felt her passion for helping others. She truly is an incredible part of our team, and your kind words mean a lot to all of us here at Heath Roberts State Farm. We appreciate your recommendation and your. Heath Roberts, State Farm Insurance "
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Charlene Maze

October 8, 2025

5  out of  5
rating by Charlene Maze
"We switched are Insurance to State Farm , And I’m so glad we did . Jolene our Insurance representative was very polite, and knowledgeable and got us a lower rate for our vehicle’s, it was a pleasure and very satisfying experience working with Jolene and switching to State Farm’s insurance very satisfied and highly recommend."
We responded:
"She is amazing with finding all the discounts."
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Joseph Lee

October 1, 2025

1  out of  5
rating by Joseph Lee
"Our home insurance increased to 4,178 after moving our cars to another insurer. So we were going to move one car back. State farm told us about some additional discounts if we brought back all the cars and purchased 500k life insurance, and our home insurance would go down to 2,100 annually. So we purchased the insurance. Then a month later we come to find out our home insurance is 2,700. They stated they quoted us less coverage to get the price down. At first they didn't even acknowledge they quoted us the 2,100 until i provided proof from the email they sent. I would be very careful about purchasing a policy from them and check all the documents after you sign them."
We responded:
"Hi Mr. Lee We’re very sorry to hear about your experience and appreciate you taking the time to share your feedback. Our goal is always to be completely transparent and make sure every customer fully understands their coverage and discounts as you describeit souns loke a large discount. It sounds like there was some confusion during the quote process, and we truly regret that. We take situations like this seriously and would love the opportunity to review your policy details together to make sure everything is accurate and clear. Please give our office a call at 479-452-4088 or email me directly at heathrobertsinsurance@gmail.com so we can make this right. We appreciate your business and your feedback — it helps us continue to improve and provide the top-level service that so many of our customers value. Heath Roberts, State Farm Insurance"
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Tj Mac

October 1, 2025

5  out of  5
rating by Tj Mac
"I can’t speak for the rest of the office… but my agent? Joelene. She’s fantastic! Saved me HUGE. 10/10 recommend paying her a visit!"
We responded:
"10/10. Thats great. Thank you for the kind words and hopefully you tell others so she can help them."
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Logan Rapier

October 1, 2025

5  out of  5
rating by Logan Rapier
"Extremely helpful and quick process, done before I could blink and super low prices, great for me starting out as a teen trying to build a good foundation, I spoke to joelene on the phone and she was extremely helpful"
We responded:
"Be sure to tell others. We would love putting back money where it belongs in your pocket"
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Marie Massey

September 30, 2025

5  out of  5
rating by Marie Massey
"I was paying for car insurance and thought I was fully covered. I talked to Jolene and found out I was paying to much for insurance and that I was not fully covered. Jolene got me a great rate and I am fully covered now, and I am paying less. She answered all my questions and was extremely helpful. Thank you Jolene I appreciate all your help you are amazing."
We responded:
"Thank you"
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Kaitlyn Wilson

September 28, 2025

5  out of  5
rating by Kaitlyn Wilson
"Joelene is the absolute best! She made the process simple and answered any questions that we had! 10/10 recommend! We scored amazing monthly savings, too! 👌"
We responded:
"Thank you"
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Susan Pruitt

September 26, 2025

5  out of  5
rating by Susan Pruitt
"They were able to provide us the same coverage at half the price as our previous provider"
We responded:
"Thank you"