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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Vu Le

Vu Le

July 28, 2026

5  out of  5
rating by Vu Le
"Joelene was very friendly and helpful in the whole process of signing up for my policy. Would highly recommend"
We responded:
""Vu, thank you for the kind words! 🎉 Joelene is basically our resident policy wizard she'll have you covered (literally) before you can say 'deductible.' Thrilled you had a great experience, and we appreciate you taking the time to leave us a review. Welcome to the family!""
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Dru Rutledge

July 24, 2026

5  out of  5
rating by Dru Rutledge
"Jolene was incredibly responsive, friendly, and down to earth. If you want the easiest switch over from your current insurance company please give them a call. They also saved me over $1500.00 a year."
We responded:
"We tried to tell Jolene to quit making it look so easy... she ignored us. 😂 Thanks for the awesome review! We're thrilled we could make the switch painless and put an extra $1,500 back in your pocket. Welcome to the family!"
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Leonard Harrison

July 24, 2026

5  out of  5
rating by Leonard Harrison
"Joelene was amazing! She didn't just save us a ton of $$ she treated us like family from the start. Then called us back after the deal was done and saved us a few more bucks. State Farm has a winner right there."
We responded:
"We keep telling Joelene to stop giving away all our money... but she won't listen. 😂 Thanks for the awesome review! We're glad she took such great care of you and even found a little extra savings after everything was wrapped up. We appreciate you trusting our team!"
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Phillip Vasquez

July 24, 2026

5  out of  5
rating by Phillip Vasquez
"Friendly and fast . Just the way it should be."
We responded:
"Thank you Phillip. We always look to put the customer first and part of that is making it fast and easy. "
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Christine Hlavin

July 3, 2026

5  out of  5
rating by Christine Hlavin
"Wonderful experience!!! My coverage is now doubled and the payments are not as expensive! Thank you so much!🙏💖"
We responded:
"Thank you so much for coming in on a holiday when all other offices are closed"
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Speeder Tank

June 17, 2026

5  out of  5
rating by Speeder Tank
"Very helpful and extremely nice."
We responded:
"Thank you so much. "
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Aaron Barling

June 15, 2026

5  out of  5
rating by Aaron Barling
"Wow! Finally a local agent who really helps !! Jolene was wonderful !!"
We responded:
"Aaron, thank you. Thats correct a LOCAL offise on Roger's Ave in Fort Smith with an absolute amazing team. "
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James Laden

June 12, 2026

5  out of  5
rating by James Laden
"I switched my insurance to state farm because they offered me a much more fair price. Thanks Joeline for an offer that I couldn't refuse"
We responded:
"James it people just like you that make us so proud to take care of the River Valley and make us the place to go for insurance. "
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Kari Philpot

June 11, 2026

5  out of  5
rating by Kari Philpot
"Joelene is fantastic & very responsive!! When I was shopping, I had agents elsewhere not respond at all or not timely. She is knowledgeable and helpful!"
We responded:
"Kari, isn't that amazing do the simple this like answer the phone or return a call. I am so glad she was able to take care of all your needs."
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Marcelo Meza

June 10, 2026

5  out of  5
rating by Marcelo Meza
"If you are looking to get insured by state farm you have to get ahold of Joelene Gambichler she is the absolute best I tried several different insurance agencies and nobody was willing to help me and they would quote me through the roof I got ahold of Joelene and she went above and beyond for me she got me the most absolute most affordable insurance and it’s not just auto she helped me bundle multiple things into my package if your looking to get insurance for your own sake you have to get ahold of Joelene"
We responded:
"Well that is just so nice of you to say. Well because its true and she is amazing at finding all the discounts for you also. "
Profile photo of Kimberly Cross

Kimberly Cross

June 8, 2026

5  out of  5
rating by Kimberly Cross
"Super helpful staff member. I worked with Mrs.Jolene and she was awesome"
We responded:
"BINGO..... we have a winner we were glad we were able to help you save money put money back in your pocket so you can enjoy your summer"
Profile photo of Beto Torres

Beto Torres

June 5, 2026

5  out of  5
rating by Beto Torres
"Amazing help from the agent Joelene. Super friendly and easy to review and edit the quote. Highly recommend if needed to switch coverages"
We responded:
"Thank you so much. She is so fun to work with and amazing at saving people money and getting the best insurance in Fort Smith. "
Profile photo of T.J. Phillips

T.J. Phillips

June 5, 2026

5  out of  5
rating by T.J. Phillips
"Between Joelene and Daniel, they took care of me like never before. Where do I sign up for a lifetime of service with these people? Saved me money on my personal stuff AND my business stuff. Wow. Just wow. Thanks guys."
We responded:
"Well we appreciate you letting the world know it was a pleasure meeting you today and great setting up your retirement account so that you can invest for the future and now your kids have a college savings plan in place."
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jonathon Fernandez

June 5, 2026

5  out of  5
rating by jonathon Fernandez
"Estas personas son absolutamente fenomenales; ayudaron a varios de mis amigos y familiares. ¡Con razón son el único agente de State Farm al que vale la pena acudir en el área de Fort Smith!
Vayan a ver a Daniel. Es absolutamente excelente en lo que hace."
We responded:
"We appreciate you. And yes we have a bilingual office with four of our team members being bilingual and an American Sign Language team member we are well prepared to help in any way possible."
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Debbie Myers

June 1, 2026

5  out of  5
rating by Debbie Myers
"Jolene was a pure delight to work with this morning! State Farm offers plans sure to meet your budget."
We responded:
"We appreciate all your kind words and trusting us with your insurance be sure to tell your friends and family well at least tell the ones you care about so we can help save them some money... lol"
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Kristan Mosley

May 29, 2026

5  out of  5
rating by Kristan Mosley
"Morgan was fantastic! Helpful and attentive."
We responded:
"That's great she does a great job helping customers"
Profile photo of Linda Carabajal

Linda Carabajal

May 29, 2026

5  out of  5
rating by Linda Carabajal
"Morgan at State Farm is the absolute BEST! She helped me drop my Full Coverage insurance down $300! Thank you Morgan! Thank you State Farm!"
We responded:
"Appreciate the kind words Morgan is a good one she helps people everyday protect their assets all while saving money"
Profile photo of Alejandro Ortega

Alejandro Ortega

May 28, 2026

5  out of  5
rating by Alejandro Ortega
"One of the best insurances I’ve ever had always there to help and always checking in on us to make sure everything is going good and big shoutout to Joelene she’s been such a great help since the start !"
We responded:
"Thank you for the kind words I know in times like this insurance can be hard to find. At our office we not only offer insurance but we also offer Financial Services to help grow your money"
Profile photo of Emma Franklin

Emma Franklin

May 28, 2026

5  out of  5
rating by Emma Franklin
"Joelene was absolutely amazing I’ve been looking for affordable insurance for a while and she made it happen. She was very kind and easy to talk to. I definitely recommend asking for Jolene."
We responded:
"Thank you so much."
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Taylor Wood

May 27, 2026

5  out of  5
rating by Taylor Wood
"Joelene is great!"
We responded:
"Thank you "
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sweetvanilla

May 27, 2026

5  out of  5
rating by sweetvanilla
"Amazing people ...great service and great deals. I highly recommend"
We responded:
"Thank you for the kind words we appreciate you trusting in US"
Profile photo of Nourian Rafidy

Nourian Rafidy

May 22, 2026

5  out of  5
rating by Nourian Rafidy
"Daniela was a blessing, 5 stars"
We responded:
"Well thank you so much Nourian. She is all blessing and great at finding you the cheapest insurance available. "
Profile photo of Dawn Drackett

Dawn Drackett

May 19, 2026

5  out of  5
rating by Dawn Drackett
"Morgan was great today
She made ut so easy to change my insurance to state farm"
We responded:
"Thank you for your business. "
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Brandi Phillips

May 14, 2026

5  out of  5
rating by Brandi Phillips
"Incredible service!"
We responded:
"THank you Brandi. "
Profile photo of Vanity Palmer

Vanity Palmer

May 8, 2026

5  out of  5
rating by Vanity Palmer
"Joelene was absolutely a pleasure to work with!! I recommend this State Farm 1000%"
We responded:
"Vanity, we thank you so much for the kind words. Please tell someone about us so that they can save money also. "