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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Marcelo Meza

June 10, 2026

5  out of  5
rating by Marcelo Meza
"If you are looking to get insured by state farm you have to get ahold of Joelene Gambichler she is the absolute best I tried several different insurance agencies and nobody was willing to help me and they would quote me through the roof I got ahold of Joelene and she went above and beyond for me she got me the most absolute most affordable insurance and it’s not just auto she helped me bundle multiple things into my package if your looking to get insurance for your own sake you have to get ahold of Joelene"
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Kimberly Cross

June 8, 2026

5  out of  5
rating by Kimberly Cross
"Super helpful staff member. I worked with Mrs.Jolene and she was awesome"
We responded:
"BINGO..... we have a winner we were glad we were able to help you save money put money back in your pocket so you can enjoy your summer"
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Beto Torres

June 5, 2026

5  out of  5
rating by Beto Torres
"Amazing help from the agent Joelene. Super friendly and easy to review and edit the quote. Highly recommend if needed to switch coverages"
We responded:
"Thank you so much. She is so fun to work with and amazing at saving people money and getting the best insurance in Fort Smith. "
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T.J. Phillips

June 5, 2026

5  out of  5
rating by T.J. Phillips
"Between Joelene and Daniel, they took care of me like never before. Where do I sign up for a lifetime of service with these people? Saved me money on my personal stuff AND my business stuff. Wow. Just wow. Thanks guys."
We responded:
"Well we appreciate you letting the world know it was a pleasure meeting you today and great setting up your retirement account so that you can invest for the future and now your kids have a college savings plan in place."
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jonathon Fernandez

June 5, 2026

5  out of  5
rating by jonathon Fernandez
"Estas personas son absolutamente fenomenales; ayudaron a varios de mis amigos y familiares. ¡Con razón son el único agente de State Farm al que vale la pena acudir en el área de Fort Smith! Vayan a ver a Daniel. Es absolutamente excelente en lo que hace."
We responded:
"We appreciate you. And yes we have a bilingual office with four of our team members being bilingual and an American Sign Language team member we are well prepared to help in any way possible."
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Debbie Myers

June 1, 2026

5  out of  5
rating by Debbie Myers
"Jolene was a pure delight to work with this morning! State Farm offers plans sure to meet your budget."
We responded:
"We appreciate all your kind words and trusting us with your insurance be sure to tell your friends and family well at least tell the ones you care about so we can help save them some money... lol"
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Kristan Mosley

May 29, 2026

5  out of  5
rating by Kristan Mosley
"Morgan was fantastic! Helpful and attentive."
We responded:
"That's great she does a great job helping customers"
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Linda Carabajal

May 29, 2026

5  out of  5
rating by Linda Carabajal
"Morgan at State Farm is the absolute BEST! She helped me drop my Full Coverage insurance down $300! Thank you Morgan! Thank you State Farm!"
We responded:
"Appreciate the kind words Morgan is a good one she helps people everyday protect their assets all while saving money"
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Alejandro Ortega

May 28, 2026

5  out of  5
rating by Alejandro Ortega
"One of the best insurances I’ve ever had always there to help and always checking in on us to make sure everything is going good and big shoutout to Joelene she’s been such a great help since the start !"
We responded:
"Thank you for the kind words I know in times like this insurance can be hard to find. At our office we not only offer insurance but we also offer Financial Services to help grow your money"
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Emma Franklin

May 28, 2026

5  out of  5
rating by Emma Franklin
"Joelene was absolutely amazing I’ve been looking for affordable insurance for a while and she made it happen. She was very kind and easy to talk to. I definitely recommend asking for Jolene."
We responded:
"Thank you so much."
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Taylor Wood

May 27, 2026

5  out of  5
rating by Taylor Wood
"Joelene is great!"
We responded:
"Thank you "
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sweetvanilla

May 27, 2026

5  out of  5
rating by sweetvanilla
"Amazing people ...great service and great deals. I highly recommend"
We responded:
"Thank you for the kind words we appreciate you trusting in US"
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Nourian Rafidy

May 22, 2026

5  out of  5
rating by Nourian Rafidy
"Daniela was a blessing, 5 stars"
We responded:
"Well thank you so much Nourian. She is all blessing and great at finding you the cheapest insurance available. "
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Dawn Drackett

May 19, 2026

5  out of  5
rating by Dawn Drackett
"Morgan was great today She made ut so easy to change my insurance to state farm"
We responded:
"Thank you for your business. "
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Brandi Phillips

May 14, 2026

5  out of  5
rating by Brandi Phillips
"Incredible service!"
We responded:
"THank you Brandi. "
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Vanity Palmer

May 8, 2026

5  out of  5
rating by Vanity Palmer
"Joelene was absolutely a pleasure to work with!! I recommend this State Farm 1000%"
We responded:
"Vanity, we thank you so much for the kind words. Please tell someone about us so that they can save money also. "
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Jayarion

May 6, 2026

5  out of  5
rating by Jayarion
"Joelene is an amazing person! Very responsive, helps you understand your policy, and will help you out when you need it. I really recommend asking for her if you need help saving or in general!"
We responded:
"We all thank you so much for the review it means a lot for you to stop and tell us what your experience has been. PLEASE tell your friends that like to save money about her."
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Shelby Williams

May 6, 2026

5  out of  5
rating by Shelby Williams
"Joelene is absolutely amazing!!! She was very patient with all of my questions and concerns she has a great attitude throughout the phone call email process and messaging process I would not choose anyone else to help me but her!!!"
We responded:
"We truly make our self available through any way of communication that you want in person, phone call, text, emails, smoke signals, US mail. You just let us know and we will save you."
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Ashton Willhite

April 21, 2026

5  out of  5
rating by Ashton Willhite
"Daniella was very helpful and went above and beyond to help me save"
We responded:
"Thank you Ashton. She's absolutely amazing on providing customer service this is what helps separate us from other agents across the state of Arkansas and Oklahoma."
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Trent Shaffer

April 20, 2026

5  out of  5
rating by Trent Shaffer
"I had a great experience working with Daniela at State Farm. She helped me set up a life insurance policy and answer questions on my vehicle policy, and I couldn’t have asked for better service. Daniela was extremely knowledgeable and took the time to clearly explain all my options in a way that was easy to understand. What stood out the most was how transparent and honest she was throughout the entire process, there was never any pressure, just genuine guidance to help me make the best decision. If you’re looking for someone who truly cares and knows what they’re doing, I highly recommend asking for Daniela!"
We responded:
"Trent, we appreciate you trusting us to take care of all your stuff glad we were able to save you money and get you more product"
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S. Ken.

April 19, 2026

5  out of  5
rating by S. Ken.
"Jolene was awesome. I was trying to get a quote on a Sunday and she helped me get the car I received today insured and made sure i had proof of insurance before ending the call. Super sweet the best adulting on the phone experience I've had in a while."
We responded:
"We appreciate you trusting in us. We are always around to help after hours"
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Vannessa McDaniel

April 17, 2026

5  out of  5
rating by Vannessa McDaniel
"Got my insurance quote quick and saved Lot of money thank you so much Daniela"
We responded:
"Vanessa we appreciate you trusting in Heath Roberts Insurance to protect your belongings. Please do us a favor and tell your friend what Daniela can do for them. "
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Rosendo Garcia

April 17, 2026

5  out of  5
rating by Rosendo Garcia
"Joelene is the absolute best agent. Not only did she save me money on my car insurance, but she was able to save me money on my home owners insurance as well. She made it so easy and smooth the process did not take more then 15 minutes. Joelene did not just try to sell me something. Instead, she is a genuine person who heard me and my concerns. Joelene is the type of representative that creates customer loyalty to the brand."
We responded:
"That's what I'm talking about buddy appreciate the great words. Jolene is amazing she gets things handled quickly she knows you have life to continue to and saves you money and get you off the phone as quick as possible. That's why we give her the nickname the Queen of low price"
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Caleb Maestri

April 8, 2026

5  out of  5
rating by Caleb Maestri
"Brandy was very helpful and made getting our insurance policy changed easy!"
We responded:
"Brandy is amazing she's been with our office a long time and has a wide knowledge of insurance and is a great help"
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Angelica Ramos

April 7, 2026

5  out of  5
rating by Angelica Ramos
"Great people!!"
We responded:
"We appreciate you taking the time to give us a review and handle all your insurance needs"