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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Daniel

October 21, 2026

5  out of  5
rating by Daniel
"Heath Robert's and his team are top - tier in my book. They have addressed every question or problem that I have had and if they can't they will find someone thar can. I have been with State Farm for 15 years and don't plan on going anywhere."
We responded:
"Daniel, thank you so much for your loyalty and this incredible review! We’re proud to have earned your trust over the past 15 years, and it means a lot to know our team has consistently been there when you needed us. At Heath Roberts State Farm, we believe great insurance service means more than just a policy. It means answering questions, solving problems, and finding answers when you need them most. We’re grateful to have you as part of our State Farm family and look forward to taking care of you for many years to come!"
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woodrow matney

October 20, 2026

5  out of  5
rating by woodrow matney
"Have only good experince from them"
We responded:
"Thank you, Woodrow, for the great review! We’re happy to hear you’ve had a positive experience with our team and feel you’re getting reasonable prices. At Heath Roberts State Farm, we work hard to provide competitive insurance rates, dependable coverage, and friendly service our customers can count on. We truly appreciate your business and the opportunity to take care of your insurance needs!"
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Joesph Eaton

October 20, 2026

5  out of  5
rating by Joesph Eaton
"Great agent!"
We responded:
"Thank you, Joseph! We truly appreciate the 5-star review and you taking the time to share your experience. Our team at Heath Roberts State Farm is always here to make your insurance experience as easy and straightforward as possible. We’re grateful for your business and the opportunity to help with your insurance needs!"
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Jim Cox

October 20, 2026

5  out of  5
rating by Jim Cox
"It was a pleasure to work with you and the adjuster!"
We responded:
"Thank you, Jim! We truly appreciate your kind words and the opportunity to earn your trust. We're glad Heath and our team were able to help when you needed us and make the process a positive experience. As you discovered, not all State Farm agents are the same! Having an agent and team who are willing to step in, find answers, and help resolve problems can make all the difference. At Heath Roberts State Farm, we take pride in providing personal service, going the extra mile, and being there for our customers when it matters most. Thank you for your business and for recognizing the difference our team strives to make!"
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Sheila Bradley

October 20, 2026

5  out of  5
rating by Sheila Bradley
"Professional, expedient agents and service. We are extremely satisfied with State Farm"
We responded:
"Thank you so much, Sheila, for the wonderful review! We’re thrilled to hear that you’ve been happy with State Farm and that our team has provided the professional, prompt service you deserve. At Heath Roberts State Farm, we take pride in helping our customers find competitive insurance rates while delivering personalized service they can count on. We appreciate your confidence in State Farm and, most importantly, the trust you place in our local team. Thank you for being part of our insurance family!"
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Dayna Randall

October 20, 2026

5  out of  5
rating by Dayna Randall
"I’ve had a great experience with this company . They saved me money on my insurance which helps me so much . Everyone is professional and friendly when I call or talk to any of them they always help me with all my needs"
We responded:
"Thank you so much, Dayna, for the wonderful review! We’re thrilled that our team was able to help you save money on your insurance while providing the friendly, professional service you deserve. At Heath Roberts State Farm, we understand how important it is to find affordable insurance without sacrificing great service and support. Our goal is to help every customer find the right coverage at a competitive price and make sure they always have someone ready to help. We truly appreciate your trust in our team and are proud to be your insurance agency!"
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Tyler Adamson

October 20, 2026

5  out of  5
rating by Tyler Adamson
"Fantastic people up here. Always prompt and informative."
We responded:
"Thank you so much, Tyler! We really appreciate the kind words and the 5-star review. ⭐⭐⭐⭐⭐ Our team at Heath Roberts State Farm works hard to be prompt, informative, and easy to work with whenever you need us. We’re grateful for your trust and are proud to have you as a customer!"
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Becky Martin

October 20, 2026

5  out of  5
rating by Becky Martin
"Home owners and car insurance!"
We responded:
"Thank you, Becky, for the 5-star review! We appreciate you trusting Heath Roberts State Farm with both your homeowners and auto insurance! Our team works hard to help customers find the right coverage at competitive prices while making the insurance process as easy as possible. Having your home and vehicles protected with an agency that knows you and is here when you need us makes a difference. Thank you for being part of our State Farm family!"
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Ashley Fergeson

October 20, 2026

5  out of  5
rating by Ashley Fergeson
"These guys were very interested in getting me the best deal on car insurance 👍"
We responded:
"Thank you so much "
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James Cross

October 20, 2026

5  out of  5
rating by James Cross
"Very good customer service"
We responded:
"James, thank you for the great review! We truly appreciate you choosing Heath Roberts State Farm for your insurance needs. We’re glad our team has made it easy to reach us and provided the friendly, responsive customer service you deserve. Our goal is to make auto, home, and insurance coverage as simple and convenient as possible for our customers throughout Fort Smith and the surrounding Arkansas communities. We appreciate your business and look forward to taking care of you for years to come!"
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Thomas

October 20, 2026

5  out of  5
rating by Thomas
"When the AARP-recommended insurance doubled our vehicle insurance premiums, it didn't look much like a friend to seniors any more; especially when State Farm investigated us and saw no reason for such prices and offered to cut it at least to half! So our insurance friend has been State Farm now for the last year or two--and in time to recently receive some cash dividends from them. We think that's more like friends--the people who help your pocketbook! Thanks, State Farm!
--Tom and Retha Anderson"
We responded:
"Tom and Retha, thank you so much for sharing your experience! We’re thrilled that Heath Roberts State Farm was able to help lower your vehicle insurance costs and provide the personal service you deserve. It’s especially rewarding to hear that you’ve found Heath and the team to be a better fit for your budget and that you’ve been with us for the past year or two. We truly appreciate your trust and your kind words about our team. Thank you for choosing Heath Roberts for your auto insurance, and we’re proud to be your insurance friend for years to come!"
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Jean Denzer

October 20, 2026

5  out of  5
rating by Jean Denzer
"There price is great 👍 They are local Fort Smith, Ar love ❤️ that as I am not a computer person.You can as always talk to them.They also do retirement planing. THEY'RE THE REAL DEAL."
We responded:
"Jean, we absolutely love this—thank you! Being a local Fort Smith, Arkansas insurance agency means our customers can call us, talk to a real person, and get personal help when they need it. We’re thrilled you’ve been happy with our great insurance prices and service. Whether someone is searching for affordable car insurance, home insurance, life insurance, retirement planning, or simply a local State Farm insurance agent they can actually talk to, the Heath Roberts State Farm team is here to help. We’re proud to serve Fort Smith and customers across Arkansas and Oklahoma. Thanks for calling us “the real deal”—that means a lot to our entire team! ❤️"
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Julie May

October 19, 2026

5  out of  5
rating by Julie May
"We have all of our insurance through Heath Roberts /State Farm. Have not had any problems. Have only had to file one claim and was quick and efficient./ Staff always friendly and helpful!"
We responded:
"Julie, thank you so much for the wonderful review and for trusting Heath Roberts State Farm with all of your insurance needs! We’re especially glad to hear that when you did need to file a claim, our team was able to make the State Farm claims process quick and efficient. Providing friendly, responsive service and dependable auto, home, and insurance coverage is what we strive for every day. We truly appreciate your business and are grateful to have you as part of our State Farm family!"
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Roy Batts

October 19, 2026

5  out of  5
rating by Roy Batts
"Have had great service with Heath Roberts with State Farm Car and Home Insurance"
We responded:
"Roy, thank you so much for the great review! We truly appreciate you trusting Heath Roberts State Farm with your car and home insurance. Providing dependable coverage, competitive rates, and great customer service is what our team strives for every day. We’re grateful for your continued business and proud to be your local State Farm insurance agency in Fort Smith and the surrounding Arkansas communities. Thanks again, Roy!"
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Shirlee Matthews

October 17, 2026

5  out of  5
rating by Shirlee Matthews
"No problem at all. Roof is gorgeous with new architectural shingles."
We responded:
"Glad your claim went great. It just goes to show your agent matters with all the bad news out there. Tell your friends and family to be careful which agent they pick at any company."
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Curtis Dearmond

October 17, 2026

5  out of  5
rating by Curtis Dearmond
"Thank you Heath for taking care of me and Brenda with our insurance needs . You and your staff are friendly and helpful and good to work with."
We responded:
"Curtis, thank you so much for the kind words and for trusting Heath Roberts State Farm with your insurance needs! Brenda and I truly appreciate you choosing our team for your auto, home, and insurance coverage. We’re proud to provide friendly, helpful service and competitive insurance rates to families throughout Fort Smith and the surrounding Arkansas communities. We’re grateful to have you and Brenda as part of our State Farm family!"
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Teresa Moon

October 16, 2026

5  out of  5
rating by Teresa Moon
"We have been with State Farm Heath Roberts for 14 years. My husband has been with him longer. We have car, house and life insurance. We couldn't ask for a better place or a better group of people."
We responded:
"Teresa, 14 YEARS?! And your husband has been putting up with us even longer?! 😂❤️ Now THAT is loyalty, and I can't tell you how much it means to me and our entire team! We are truly blessed to have customers like you who become more like family over the years. Thank you for trusting Heath Roberts State Farm with your car insurance, homeowners insurance, and life insurance. We love helping families in Fort Smith, Arkansas, find affordable insurance rates and ways to save money by bundling home and auto insurance while making sure the things they love most are protected. There are plenty of insurance companies out there, and the fact that you continue choosing us year after year is something we never take for granted. Thank you, Teresa, for being part of our State Farm family all these years! Here's to another 14 and then some! 😂❤️"
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Marilyn McLinn

October 16, 2026

5  out of  5
rating by Marilyn McLinn
"Joelene was really helpful and got us taken care of FAST!"
We responded:
"Marilyn, Joelene doesn't mess around! 😂 When it comes to getting folks taken care of, she's faster than a kid hearing the ice cream truck! 🍦 We're lucky to have her on our team, and I'm thrilled she made your experience quick and easy. At Heath Roberts State Farm in Fort Smith, Arkansas, we know people want affordable insurance rates, fast insurance quotes, and someone who actually cares about helping them. Whether you're shopping for cheap car insurance, home insurance, or just looking for a local State Farm agent who gets things DONE, that's what our crew is here for! Thank you for the great review, Marilyn! I'll make sure Joelene sees this one. She's earned some bragging rights today! 😂❤️"
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Alexx Killgore

October 16, 2026

5  out of  5
rating by Alexx Killgore
"Always courteous, professional & helpful!"
We responded:
"Alexx, now THIS is the kind of review that gets our motors running! 🏍️😂 Thank you for the kind words about our team! We believe great insurance should come with reasonable prices, helpful people, and absolutely NO runaround. Whether you're cruising on two wheels, driving on four, or protecting the roof over your head, Heath Roberts State Farm is here to help! We're proud to offer motorcycle insurance, affordable car insurance, and property insurance right here in Fort Smith, Arkansas, serving customers across Arkansas and Oklahoma. We sure appreciate your trust in our crew, Alexx! Keep the shiny side up, and thanks for riding along with us! 😎"
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Billy

October 16, 2026

5  out of  5
rating by Billy
"Changed over to Heath Roberts State Farm a couple of years ago. Have been more than satisfied. Always very friendly and expedient. Thank you!"
We responded:
"Billy, sounds like we haven't scared you off yet! 😂 Seriously though, thank you for making the switch to Heath Roberts State Farm a couple of years ago and sticking with us! We know there are plenty of insurance companies to choose from, so earning your trust means a lot. Our Fort Smith, Arkansas team believes finding a better insurance experience shouldn't be complicated. Whether someone is looking to switch insurance companies, compare car insurance quotes, find affordable home insurance, or just wants a friendly local agent who gets things done without dragging their feet, we're here to help! We appreciate you, Billy, and we're glad you made the move to our State Farm family! 😎"
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Sandy Fularczyk

October 16, 2026

5  out of  5
rating by Sandy Fularczyk
"So far happy with state farm."
We responded:
"Sandy, we'll gladly take a "so far happy!" 😂 Now our job is to turn that into "still happy years from now!" Thank you for giving Heath Roberts State Farm the opportunity to earn your trust. Our Fort Smith, Arkansas team works hard to make insurance simple, with friendly service, affordable car insurance, competitive home insurance rates, and real people you can count on when you need help. We know you have plenty of choices for insurance in Arkansas and Oklahoma, and we appreciate you choosing our crew! Here's to keeping that happiness going, Sandy! ❤️"
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Billy Gould

October 16, 2026

5  out of  5
rating by Billy Gould
"I'm sorry to post another review.State Farm will try to force u to take there safe and drive or go up on ur rates.Not right.Its like they're threatening u.Not sure if I'm going to stay with state farm."
We responded:
"Billy I must say those are some of the biggest compliments we could ever receive. I truly appreciate you taking the time to write such kind words. Daniela will go above and beyond."
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Laura Freeman

October 16, 2026

5  out of  5
rating by Laura Freeman
"Heath and staff are amazing! Glad I made the switch a couple years ago!"
We responded:
"Laura, I knew you had good taste, but choosing Heath Roberts State Farm really sealed the deal! 😂 I'm glad you made the switch a couple of years ago, and even happier we haven't given you a reason to run for the hills! LOL! Seriously, we appreciate you trusting our crew with your insurance needs. Whether it's finding affordable car insurance, competitive home insurance rates, or just having a local State Farm agent in Fort Smith, Arkansas, who actually answers the phone, we work hard to make insurance easy. Thanks for the kind words, Laura! I'll try not to let all this praise go to my head, but I can't make any promises! 😂❤️"
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Cameron Collins

October 16, 2026

5  out of  5
rating by Cameron Collins
"Great experience with Heath at State Farm!! Very helpful in helping my find what I need. Thank you so much"
We responded:
"Cameron, I sure appreciate you! 😂 Finding the right insurance shouldn't feel like solving a 1,000-piece puzzle with half the pieces missing! I'm glad we could get you taken care of and find coverage that fits your needs at a great price. Here at Heath Roberts State Farm in Fort Smith, Arkansas, we work hard to make shopping for affordable insurance, comparing car insurance quotes, and finding competitive home and auto insurance rates as simple as possible. Thanks for giving me and my team the opportunity to earn your business! And remember, if you ever have questions, we're just a phone call away. No complicated insurance dictionary required! 😂
"
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Ruben Romero

October 16, 2026

5  out of  5
rating by Ruben Romero
"Heath made my claim and experience with State Farm so easy and he does a fantastic job!"
We responded:
"Ruben, I appreciate you, my friend! Nobody wakes up excited to file an insurance claim. That's about as much fun as stepping on a Lego barefoot! 😂 I'm glad I could help make the process easier for you. At Heath Roberts State Farm in Fort Smith, Arkansas, we believe great insurance means more than just affordable rates on car insurance and home insurance. It means having a local insurance agent who answers the phone, helps you navigate the claims process, and treats you like a person instead of a policy number. Thanks for trusting me and our State Farm crew, Ruben! We're always here when you need us!"